Enhanced Precision: Streamlining NetSuite for Optimized Sales Tracking and Compliance
Enhanced Precision: Streamlining NetSuite for Optimized Sales Tracking and Compliance
Background / Problem
Background / Problem
Following the initial ERP assessment by Victrix Systems & Labs, Unilog identified and prioritized 53 essential fixes out of 127 recommendations to optimize their NetSuite system. As a leader in connected product content and commerce, Unilog aimed to refine their existing NetSuite setup to enhance operational efficiency, address sales and finance workflow gaps, and improve user experience. The primary challenges included:
- Configuration issues in NetSuite, including incorrect accounting calendars, currency rates, and master data inconsistencies.
- Sales process limitations, such as inadequate tracking of upsells, churn, and renewals.
- Ineffective approval workflows for transactions.
- Unoptimized UI forms, cluttered with unnecessary fields, impacting user experience.
Victrix Solution
Victrix Solution
Victrix undertook a focused optimization to address Unilog’s immediate needs:
- NetSuite Setup Fixes: Corrected foundational settings like accounting calendars, currency exchange rates, master data, and vendor tax details. Roles and permissions were reviewed for secure access, ensuring compliance with Indian GST and U.S. tax requirements.
- Approval Workflows: Implemented a maker-checker system for transaction approvals, enhancing data accuracy and compliance.
- Sales Process Reconfiguration: Enhanced the sales order renewals to capture upsells, down-sells, and churn rates, supporting better sales monitoring and decision-making.
- UI Optimization: Updated ERP UI forms to show only essential fields, significantly streamlining user navigation and experience.
