Transforming Healthcare Support with Streamlined Financial Reporting and MIS through NetSuite

Transforming Healthcare Support with Streamlined Financial Reporting and MIS through NetSuite

Background / Problem

Background / Problem

Eclat USA is a comprehensive healthcare support services provider, offering medical coding, billing, and healthcare revenue cycle consulting services to independent practice associations across the U.S. The company sought a solution to reduce its administrative burden, allowing healthcare providers to focus on patient care. Although NetSuite was already implemented at their India Delivery Centre, they needed to extend its implementation to their U.S. headquarters. Their main challenges were:

  • Manual group-level consolidations and reporting in Excel.
  • Lack of accessible Financial and MIS reports for U.S. stakeholders.
  • Complex approval mechanisms for AR and AP transactions.
  • Role-based dashboards and auditability for segregation of duties.
  • High-level revenue reporting and recurring billing automation.
  • Project management and client profitability visibility.

Download Eclat USA Case Study

    Related Case Studies

    Icertis

    Unilog Phase 1

    BI Tableau

    Victrix Solution

    Victrix Solution

    Victrix collaborated closely with Eclat USA to address their operational challenges and ensure seamless NetSuite integration. The solution included:

    • Implementing NetSuite for Finance and MIS reporting, focusing on key pain points like automation and streamlined reporting.
    • Designing intuitive UI pages to reduce user frustration.
    • Utilizing standard NetSuite functionalities to minimize customizations.
    • Building approval mechanisms and capturing critical transaction details for enhanced financial reporting.
    • Conducting training sessions and providing customized training manuals for end-user support.
    • Offering Go-Live support to build confidence in the new system.
    • Role-based dashboards to ease ERP navigation and usage.

    Victrix’s meticulous implementation ensured that Eclat USA could now handle financial statements, transactional tagging, and future scalability for any potential acquisitions.

    Victrix Services Offered

    Victrix Services Offered

    Outcome

    Outcome

    The NetSuite implementation led to several key improvements for Eclat USA:

    • Group-level financial reports and MIS reporting are now available at the click of a button.
    • Streamlined AR and AP processes with the required approval mechanisms.
    • Data segmentation in reports for more informed business decisions.
    • U.S. stakeholders gained independent access to India Delivery Centre data and reports.
    • Scalability ensured for future acquisitions under the NetSuite umbrella.
    • Financial reports for 2022-2023 and transactional data for 2024 were migrated into NetSuite, providing comprehensive financial insights.

    Connect With Us
    Download Eclat USA Case Study

      Related Case Studies

      Related Case Studies

      Icertis

      Unilog Phase 1

      BI Tableau